August 9th, 2019 | 21 mins 59 secs
ai, audelia boker, chief marketing officer, cmo, customer experience, cx, digital customer experience, douglas karr, glassbox, israel, karr, machine learning, marketing, martech, martech zone, microsoft azure, technology, web session recording
In this Martech Zone Interview, we speak to Audelia Boker, CMO of Glassbox about the impact of customer experience on enterprise and how companies are incorporating customer experience analytics and platforms to monitor, measure, and improve their bottom lines.
October 19th, 2018 | 38 mins 35 secs
ai, artificial intelligence, clevertap, douglas karr, kara dake, karr, marketing, martech, martech zone, mobile app, mobile marketing, retention, technology
In this MarTech Interview, we speak to Kara Dake, VP of Growth & Partnerships at CleverTap, an AI marketing automation firm.
April 4th, 2018 | 33 mins 3 secs
ai, artificial intelligence, miller heiman group, sales, sales automation
If you can’t talk about how to change the outcome with actions, then you can’t leverage AI to its full potential. You need to be able to recommend an action from the input side to get an outcome of predictive analytics with any value.
December 20th, 2017 | 29 mins 58 secs
act-on, act-on software, ai, artificial intelligence, automation, marketing, marketing automation
As artificial intelligence and machine learning make their way into marketing automation, individualization will become the new personalization.
August 25th, 2017 | 34 mins 37 secs
ai, analytics, artificial intelligence, bid data, customer segmentation, data science, data scientist, image classification, jack mccush, named entity recognition, nlp, recommender systems, search, tera data, text classification, think big analytics, uplift modeling
Customer Analytics, Machine Learning, Artificial Intelligence, and Attribution