About Amy Heiss
Amy Heiss is the Director of Social Media Training and Activation (SMaC U) at Dell. The SMaC U team provides Social Media training, activation, best practices, and consulting to over 100,000 team members across Dell as part of their Employee Advocacy program. They have certified over 16,000 team members to use digital and social media on behalf of Dell, which amplifies their brand message, drives revenue, and connects them more closely to their customers. Dell executives receive personalized social media training through our #SocialExec program.