August 9th, 2019 | 21 mins 59 secs
ai, audelia boker, chief marketing officer, cmo, customer experience, cx, digital customer experience, douglas karr, glassbox, israel, karr, machine learning, marketing, martech, martech zone, microsoft azure, technology, web session recording
In this Martech Zone Interview, we speak to Audelia Boker, CMO of Glassbox about the impact of customer experience on enterprise and how companies are incorporating customer experience analytics and platforms to monitor, measure, and improve their bottom lines.
Jaime Bettencourt of Mood Media: Elevating the Customer Experience and the Impact of Sensory Marketing
April 4th, 2019 | 24 mins 53 secs
customer experience, douglas karr, download, jaime bettencourt, karr, marketing, martech, martech zone, mood media, retail marketing, sensory marketing, study, technology
In this Martech Zone Interview we speak to Jaime Bettencourt, the SVP of Premier Sales & Account Management for Mood Media on the Impact of Sensory Marketing in Retail.