Marc is responsible for Dell Technologies Customer Data and Insights. He leads a team comprised of data scientists, design thinkers and program managers who translate operational, financial and customer experience data into emerging insights and then drive cross-functional programs to improve customer economics and NPS.
Marc has spent 20+ years as a technology executive employing a positive, bias-toward-action approach. His roles have given him leadership experience across strategy, global sales and marketing, international operations, M&A and customer support. A passion of Marc's is building global businesses, having spent years abroad in Asia, Europe and Australia.
October 18th, 2019 | 27 mins 8 secs
b2b marketing, customer view, data lake, database, dell, dell technologies, douglas karr, karr, marc stein, marketing, martech, martech zone, single customer view, technology
In this Martech Zone Interview, we speak to Marc Stein. Marc is responsible for Dell Technologies Customer Data and Insights. We discuss the advancements that Dell Technologies has made to provide a single view of their customer across all continents, products, and services.