The Evolution of Ecommerce: Interview with Randy Stocklin, One Ventures
About This Episode
Randy and Angie Stocklin started One Click from their home office with the idea of offering people a convenient and affordable way to buy eyewear online. Since that time, they've built a team that's passionate about their customers and created a culture founded on strong core values, which has resulted in One Click being named one of the Best Places to Work in Indiana for four consecutive years. In the process, they've also been recognized as one of the fastest-growing ecommerce businesses in the Midwest. Their mission is to be the world's most people-focused eyewear company. One Click is an innovative e-tailer that sells eyewear across the Readers.com, Sunglass Warehouse, and felix + iris brands. They're building an amazing company, filled with exceptional human beings who challenge and inspire each other every day. As a leader within the ecommerce industry, I wanted to discuss the evolution of ecommerce with regard to search, social, and overall customer experience. Randy didn't disappoint, having a frank discussion of what used to work, what's changed, and what's essential to the success of an online ecommerce company today. We also discuss the pros and cons of third-party sales through sites like Amazon and Wal-mart.